| rev:text
| - JJs has the best bread of any chain sub sandwich joint anywhere around.
Thank you, Jimmy, for having a Customer Appreciation Day.
Did I know you'd be packed? Yup. Did I know the line to order would be long? Yup. For $1, how can anyone complain?
I arrived at 2:30. The line was moving in both directions. I was getting closer to the cash register while the end of the line was getting longer and longer. It took about 25 minutes for me to place my order. Not bad!
Kudos to your in-store management team for having your entire team fully prepared for armageddon. All necessary supplies were stocked. Fresh bread was on racks everywhere. But, most amazingly, the team of sandwich pros was as calm as could be. They were just moving seamlessly from order to order. It took about 5 minutes from the time my order was entered until it was ready. Honestly not much longer than most times during a lunch rush.
The place was clean. In the prep area. In the seating area. In the restroom! How? I have no idea. But, wow!
I had a #3 (tuna) with the works. I never understand why you "scoop the bread" on 1-6 but not on the others. The bread is part of your signature. Don't waste it. Anyway, I know to ask for it to not be scooped. I did ask. It wasn't scooped. Not bad considering by this time (3 o'clock) your people had to be numb and likely had made many hundreds of subs by then.
So, all around: I routinely have consistent experiences in JJs all over the Valley but, all things considered for the day today, A+ outstanding job.
Oh, and to the blonde-haired woman (roughly 40-something) with a huge wedding band: not cool that you kept sneaking back into line at the head of the line telling people the BS that you'd been "standing in the 'other' line." Karma can be cruel. You may have gotten a dozen sandwiches since you'd told people you'd been waiting since 1:45, but I hope all those calories go right to your problem areas. Honey. No one else jumped the line (at least not while I was there.) Good job on the part of the cashier who clearly recognized you for not calling you out and choosing to just shrug it off instead. I guess $1 subs mean that much to you.
And to your entire staff: seriously, congrats! Job well done. I was amazed at how many people were ungrateful and how many people in the short time I was there, tried to cheat the system (in addition to the line jumper I just mentioned.) Sad.
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