This bakery failed to get a cake order done on time for a birthday party! They have issues with their email system so if you want a picture printed on a cake, I would recommend going to another bakery. Repeated emails sent with the image (5times). They called me at 8:50am on a Saturday morning, the day of my party to tell me they didn't have the image despite the fact that I had visited the bakery the day before to ensure the matter was sorted out! The cake was suppose to be ready for 11am. Extremely poor customer service! If you want to get your cake order done on time without hassles, I wouldn't recommend this bakery!