Before I can open my mouth to order, the cashier goes "don't tell me you're going to order macaroni in the bread bowl". What kind of customer service is this? "Uh, no". "Okay good". Uhhm excuse me? Customer service was non-existent, I wanted to just say something right there or just walk back out, but I was in such shock and so hungry. I ended up ordering the cranberry chicken flatbread and onion soup. Flatbread was burnt, onion soup didn't come with cheese or croutons. Employees need to be retrained. I'd much rather go to zupas next time.