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  • First, I would have given this place zero (0) stars if possible. However, seeing as that is not the case, it gets one. The restaurant was remodeled and hardly recognizable once inside. The decor was great considering it is a Red Lobster. The compliments cease here. When my family arrived, the greeter said nothing to us. She simply stood behind her station and looked at us. I took advantage of the delay so that my son could use the restroom. However, once we arrived out of the restroom, my fiance was still standing there waiting to be helped. I asked what was taking so long and the greeter said that she was waiting for someone to seat us. First impression was off to a great start, but I let it slide thinking that the restaurant was not prepared for the afternoon rush. Once seated, the waitress took forever to get to us. Roughly fifteen (15) minutes passed before she returned to ask what we wanted to drink. By this time, we knew exactly what we wanted for the rest of our visit. About ten (10) minutes later, the waitress returned with our drinks, but somehow my fiance's drink was left at the bar. I am not even sure how this was the case considering it was a variety of iced tea. She said she would be right back with it... My son, in the mean time, had to use the bathroom again. It took roughly ten (10) to fifteen (15) minutes for him to do his business. When we returned, the waitress was still M.I.A. About five (5) minutes later, she returned with our salads, but no drink for my fiance. To add insult to injury, the salad was warm. Furthermore, the waitress, upon being told that she left my fiance's drink at the bar, laughed and said, "I'll get it in a minute." Following this, and noting that the other waitresses/waiters were tending to their guests, we promptly got up and walked out. This was a complete waste of our time (nearly an hour of waiting for food and over an hour total). This is only the second time I have walked out on a restaurant having eaten nothing. Obviously, I will not return.
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