So so so so so so disappointed.
We personally love boutique hotels, service is usually spectacular and there's usually extra care in putting together the rooms. Not here. We booked two rooms with two queen beds each. We got only one room with two queen beds and one room with one king bed... Thanks?
The AC can't be changed to your liking. Our bathrooms came with two towels for four people. We were missing ALL of our soaps and shampoos. Carpets are dirty. We were also given these basement rooms. Wheelchair accessibility? NOPE. No elevators! They gave us a keurig machine for coffee but making yourself a cup costs two bucks a piece. WOW.
We tried to ask the front desk how to get places, but they had no idea. Slow clap?
I guess the one star is for the free breakfast we received for all our "trouble". Yippee.