The few times I've come here, I've gone on an off-time, and so I've never had to wait (unlike some other people's experiences). The servers are pretty efficient, so once you fill out the order sheet, they come by and take it.
Now, to the food. I liked the chewy noodles, and how the soup is boiling hot so that the meats get cooked immediately. The soup is supposed to be MSG-free, but it is super salty, and the sides that they give you (processed meats) probably has some form of MSG. I wish they would give better veggie and meat sides, though, to round off the noodles and soup.