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  • HORRIBLE. If I could give negative stars I totally would, the only reason I came back to this particular chain of urgent cares was because of how amazing the service was at the Henderson location. Well definitely not the case here.. These girls are as rude as can be and I work in the Medical field so I have a tiny bit more patience and understanding as to why things can get backed up. But this is ridiculous since I've been here (2 hours) they have called back a whopping 2 patients but a total of 6 patients have left wtf are they doing back there? Front desk girls are horrible and rude and clearly don't know how to do their job, lose the attitude because there are plenty of people who would love your job. I went up to check how much longer it would be and why I still haven't received my ID and insurance card back, well because instead of verifying it like they should have two hours ago they stacked people that came in AFTER me on top of it and are taking care of them first. I'm so ridiculously over this place it's not even funny but I'd rather wait it out here then step foot inside UMC..
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