I was extremely pleased with the attention, knowledge and the way I was treated at this location. I felt the management went above and beyond what was expected with keeping me informed and updated during the entire repair process. I had a very long list of things done yesterday and I didn't have an appointment but was able to get my car looked at immediately and the repairs right after. I felt that the entire staff made sure I knew about each step (in a way that someone like me could understand). The only reason I rated it a 4 instead of a 5 is because I'm not 100% that everything was fixed (I haven't had a chance to really tell yet if all the repairs have been completed). I do feel that there may be an issue still but it may have nothing to do with the things that they did yesterday. If I could have, then I would have given this place a 4.5 out of 5.0. If it was rated solely on expertise, kindness, and how informative, then I would have given 5 FULL