I go to this store as it's located across the street from the apartment building I live at. I have shopped here for a year - haven't had too many issues. Today, however, I was overcharged for an item (charged for three, but only purchased two of the item), and had an abysmal experience at the customer service counter. First, I'm not sure I can shop at a store that overcharges you - how often has this happened in the past, and I just didn't notice it. I only purchased 11 items today, so it was easy to tell, but in the past I've purchased numerous items. I don't have the time to check on all of them.