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  • Review is based on two visits to Pinky. Both times I came with a friend and we did walk-ins without appointments. Most recently I came yesterday (a Monday) and didn't have to wait at all, but the time before that they were busier and we had to wait about half an hour. They have a good selection of regular polishes (which are very well organized) as well as shellac and OPI gel. However, sometimes they are running low on some colours (i.e. last time I was asked to select a different colour because the nail tech didn't think there would be enough to cover all my nails...?) and also the colours on their shellac wheel are kind of faded and not accurate - was surprised when they brought out some of the bottles and the colours were not even close to what I thought I picked! But luckily they were accommodating and let me change my mind a few times. Both times I came, I got a shellac mani and got a regular pedi as well once. For what I can see, the service is kind of hit or miss. Some of the people there are super friendly, but some of them are definitely more reserved and/or have some attitude. The first time I got a male technician who seemed nice enough, but I think didn't speak much English and was a bit klutzy. The second time I got a girl who seemed very proficient at her job, but gave me some attitude when I asked if she could file my nails shorter after she had finished doing one hand - if she had asked me before she went ahead and did all my nails, I would have put in the request sooner! That being said, there are definitely a few things I do like especially about Pinky. The services are very thorough, as in, for the pedicure they take the time to scrub and massage your legs, which not all other places do, and which I really really liked. Same with the manicure, I like that they moisturize your arms and hands and massage in the lotion. You also get a back massage, which is pretty cool if you're into that stuff - I do wish they would ask you before they just go ahead and start touching you though. In terms of the actual mani/pedi, the quality is pretty good, and I didn't have issues with my shellac chipping or anything the first time. It is a bit pricey and unlike some other places they charge tax on top. I don't see this becoming my go-to place, but it's a decent nail salon in downtown Toronto.
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