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| - Where do I start ...... took my son in to see dr.schwartz and the visit got of to a bad start because we waited over an hour after our appointment to be seen ( mind you my son is autistic and its a challenge to keep him seated for a long period of time ) . That being said we got in the room and waited another 30 minutes to be seen by her only after she sent in a student from tauro university to buy her some more time , the student was nice and I advised him that my son was autistic and would require some patience if work was to be done in office today. The university student understood and said he would share that with the doctor.
When her royal highness finally comes in she don't say hi nor does she apologize for the excessive wait time and begins to ask questions about my sons nose bleeds . I brush it off and proceed to answer her questions and then she asked my son to take a seat in the chair so she can examine him , as she proceeds to examine him my son gets afraid and moves and she started to use an abusive tone of voice commanding him not to move . I start to comfort my son and she looks at me like she wants to say something so I immediately said to her my son is autistic and afraid , she pauses and doesn't say anything and when my son is ready she proceeds and then we leave . The student from tauro university was to the side of her and he looked annoyed with the way she was acting .
So we return for a second visit giving her the benefit of the doubt and again we wait over an hour past our appointment time . When we get in the back the same tauro university student we encountered the first visit comes in and he recognized us , again he was nice and I advised him again that the doctor needed to understand that she cannot use an abusive tone of voice with my son and that she needs to know hes autistic . The student said he agreed and assured me he will let her know , 45 minutes later her royalty comes in again without even saying hi . I brush it aside because her work on my son from the previous visit did work for him and his nose bleeds had gone from a near daily basis to 3 nose bleeds in 5-6 weeks.
She doesn't use an abusive tone this time but is still rather unfriendly and very unprofessional aswell . I had overheard her yelling at staff this visit while we were in the room and was afraid she would come in guns blazing and start yelling at my son like the previous visit , fortunately it didn't happen this visit but she still showed no sensitivity to my sons disability .
The third visit was a follow up and my wife takes our son in this time . My wife waits over an hour past our appointment time and the doctor over heard my wife talking to the front office staff asking them when our son would be seen . When they finally get seen she comes in with no hi or apologies for the excessive wait time and proceeds about her work all the while occasionally gives my wife dirty looks , I guess shes not used to hearing questions about the excessive wait time ( being sarcastic ) .....
NOW BRACE YOURSELFS ... A few days ago my wife takes our son in to address the nose bleeds that have picked up again . My wife and son wait almost two hours past the appointment time and our son is getting restless . When my wife starts to ask the front office about why is it taking so long the lady apologizes and says that she was running late , like that's never happened before . Anyways when they are taken back to the room our son needed to go to the restroom , as my wife is waiting outside the restroom she hears the doctor start to scream where is the patient and a staff member tells her that hes in the restroom and she goes crazy yelling that shes not going to wait . As this tirade is going on our son exits and my wife starts to make her way back to the room and meets up with a staff member in the hall and she had my wifes purse in her hand . My wife was shocked that they would put their hands on her purse , my wife took our son and left after she spoke to the staff member who repeatedly apologized and looked like she was embarrassed and was about to cry because she was forced to put her hands on my wifes purse and basically walk my wife and son out without being seen .
I assumed that dr.shwatrz is just a despicable person , however after further assessing the visits as a whole I have reason to believe that dr.shwartz bigotry contributed to her hostility towards my wife because its undeniable that we are muslim because my wife covers her hair for religious reasons and its not hard to know that we are muslim in this day and age . Its also undeniable that this arrogant unprofessional doctor didn't accommodate our son after specifically being told that hes autistic , and im not saying that patients that have no disabilities should be treated with hostility and an abusive tone either . I plan on suing her for discrimination and im filing a complaint with the medical board .
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