Came here by accident. 6 year old had wanted to cut her long hair for some time now. She accepted and choose her own style with their updated style books. The stylist was clearly new and young, but she took her time. My daughter took off about 10 inches in the back since she decided on the wedge cut, longer in the front, way shorter in the back. There was a very slight issue getting her bangs even, but it was worked out. My daughter has received non-stop compliments on her new style. I am very pleased with how this turned out.