We were flooded and had to wash lots of items. It costed us about 49.00 dollars in 2 days wash. We had been going there consistently for 3 years. The owner came over and told that she was getting lots if complaints about our small service animal. Let tell all our little lady did was sit on her pilliw. The other patrons wanted to bring their dogs. When we offered to show the papers the owner ignored. We continued to come even if the dryers didn't dry quickly. We came in weekly for 3 years and she never say hello or thank you for coming. Why this time would she take the time to embrace us in front of the other people. I wouldn't recommend this placed it's not friendly and you don't feel welcone. By the way it is illegal to question a person's special needs.