I'm glad I checked out the place. Ed greeted me and pulled out the watches I'm inquiring about. He gave me some input about them and then gave me my 'space and time" with the watches, without crowding me and pushing me to buy it (thank you for that). I left the store without buying anything but felt good about the whole experienced.
I went back in less than 48 hours to purchased the watch.
I'm hoping the after sales will be as good...