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| - My Yorkie was in desperate need of a haircut, so I decided to give this place a try since it was closer to me at the time than my usual groomer was. Alas, I should have just made the drive.
My first impression of this place wasn't so good. The lobby has pop-up cages with random dogs placed together in them, which feels sort of unsafe to me because a) they aren't being supervised closely and b) dogs can lash out when they feel scared or threatened, especially in a strange place without their owner around. The washing/grooming tables are in the back, so you can't see anything. Every other place I have been, there is either a window or a full-view of the groomers.
I had to fill out a ton of paperwork like it was a doctor's (or, I guess, vet's) office. The most ridiculous part, though, was the price. My dog is 5 POUNDS and they charged me the same as a dog three/four times her size for a basic grooming package! I have never paid that much to get her groomed anywhere. Also, as I would later find out, they didn't clip her nails or anything like I was told they would.
When I came back to pick up my dog, she was alone in the lobby and shaking. The hair cut was unimpressive for the amount paid and I ended up having to fix some uneven areas when I got home. The shampoo they use was also really strong and unpleasant. Also, the groomer told me totally nonchalantly that she cut my dog's head, but that she was probably fine. Is anyone responsible or trained to work with animals at this place?
TLDR: Expensive, irresponsible set-up, not worth the price
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