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  • This guy has a decent selection, but the humidor is cramped and waaaaaay too crowded with product. You can hardly walk around without tripping on boxes of cigars stacked all over the floor. Also the owner has HORRIBLE customer service skills. I've been three times and have had a negative experience each time. First, they follow you around the humidor, and don't want you to touch anything. I'm fine with not touching, but I like to walk around and look for a cigar that sparks my interest or sounds good at the moment... it is very uncomfortable with the guy stalking you the whole time in the very small humidor. No room to turn around let alone with the owner breathing down your neck. Second, the guy sold me a crap Xicar lighter with a "lifetime warranty." It only works with the flame turned to full blast and the fuel absolutely full. So you have to re-fill it after each cigar. When I took it back to him he filled it, turned it up to full blast and said "see it works" and wouldn't do anything else for me. Third, I stopped in, and decided to smoke one of my cigars there. Its AZ, and its hot outside. He has chairs with guys smoking in the front of the store. I sit down and smoke one of the cigars I bought and I got a bunch of dirty looks from him. Apparently the chairs are for "members only." Finally, on my last trip there, I decide to grab a quick lunch cigar. I go in, buy a $7 cigar and pay CASH. He tells me, next time there is a minimum purchase of $10. Apparently my 30 seconds in the humidor (I hurried because he stalks you) and my $7 cigar weren't worth stopping his poker game with his "members." I'd understand a minimum purchase with credit as I know small businesses struggle with the fees imposed, but I paid CASH. This guy is extremely rude, and even though its the closest cigar place to my work, I'll drive the extra couple miles to Cigar Inn at 20th street and Camelback or Ye Old Pipe at 24th st and Indian school. I won't be back again!
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