We went to this location on a slow Saturday night around 9:30. The service was slow and we were constantly flagging down anyone In a uniform to get plates, napkins, etc. I was horrified when we sat for 15 minutes with empty glasses and finally the hostess passed by our table. I asked patiently for a couple refills and she rolled her eyes and said rudely, "I don't even know what you're drinking." I was pretty shocked and was done at that point. We quickly finished our meal and had to go walk around the restaurant to find the bartender/server to get out of there.
This was our 5th time to the restaurant and had consistently below average service but this was awful. I understand a hostess's job is not to refill drinks but anyone in a uniform should know they are there for the customer. We spoke to the manager and he said they would take care of us "next time." Thank you, but there will be no "next time" for us or anyone we know.