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| - So, we moved here in July and this place is local and has NFL games. However, they just don't seem to grasp the concept that they are a customer service business. There is always something that makes a visit here more hassle than it's worth. You can't get this game on that TV, you can't substitute Bud Light for Budweiser on the beer special, etc.
Yesterday, I came in with my two adult sons for lunch. The place was nearly empty. We asked the hostess for a high-top table, and she replied that there were none available. I pointed out that there was an empty high-top right behind the hostess station. Apparently, it was "reserved". I then asked about the high-tops at the back of the restaurant. Well, they try not to sit people there because it is "too close to the kitchen". So, a damn-near empty restaurant (maybe 3-4 tables taken), and we can't sit where we want.
An hour later, as we're leaving and the place is still essentially empty, we realized that nobody had ever occupied the "reserved" table that we weren't allowed to sit at.
There are lots of local places that actually appreciate customers. This place needs to become one.
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