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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I ordered take out today and made my order and was told it would take 15-20 minutes. I arrived at the restaurant at about the 25 minute mark. I checked in and paid and was told it would be a couple more minutes. 10 more minutes went by and I asked again what was taking so long. The girls looked at each other and then went back to the kitchen. At the 15 minute mark the girls came back up and were talking to each other. I could tell by their body language something was off. I asked them, did you give my food away to someone else? They looked at each other and said they didn't know. I then asked for a manger. John came up and I pulled him aside out of ear shot of anyone else and explained my disappointment. I asked him to knock off half my bill due to my food being given away and he reluctantly comped my entire order. I was so happy! He said it would take about 15 minutes. He credited back my $40 bill and then came back 5 minutes later asking if I wanted some water or a beer. I said a beer would be great. John was amazing. He is what all managers should strive to be. Standing up when a restaurant messes up and fixing the relationship! I was so happy with how John treated me. I will never hesitate to come back to Red Bowl. When and if they mess up, they will admit it, and fix it. Thank you so much John, the food was amazing!
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