I've been to this Red Robin a few times but want to give a review of my most recent experience.
I went during my lunch hour on the friday before Mother's Day.
I wasn't really impressed with where I was seated. It was a 2 seater table right in the main walkway and I constantly had other customers walking by looking at my table. But that is the only bad thing I can think of about this visit.
My server was helpful in suggesting items on the menu. I placed my order and it was out it record time.
The food was great and before I had to ask for a refill on my fries, my server asked me and they were there in minutes. I never had to ask for a refill on my drink. It was constantly refilled. The server was very attentive and even pointed out a survey with the check.
I've had good service and bad service at this restaurant but I will say this, the management is always willing to make things better. At one visit I had a terrible experience, did the online survey and the management contacted me and appologized and sent a $25 gift card.
Keep it up Red Robin.