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| - The only thing worth noting about Nota Bene is the incredible difference between the food and the front-of-house operation.
Is the food good? Yes. However, when one drops over $350 on two appetizers, two entrees, a $89 bottle of wine plus three cocktails, one should receive more than just good food.
The night started so poorly that had we another place to go, we would have walked immediately. In retrospect, we should have done so.
We arrived 40 minutes early to have a cocktail and relax. We met the front desk and advised that we were there and would take a seat at the bar. Further, we let them know that while we had no expectation about being seated early, should the opportunity arrive we would be willing to sit whenever convenient.
After this conversation we took our seats at the bar and noticed a screen detailing open tables and turned our attention to the cocktail menu. After ordering our drinks we settled into our conversation and thirty minutes passed quickly.
It was at this time that we noticed that there were seven two-tops open.
Thinking that the front desk might have forgotten us, I went over to remind them that we were there. The responded gruffly and told me to back to the bar and they would get me when ready.
Twenty minutes pass as does our appointed reservation time...
Seeing more than five two-tops open, I go back up and they tell me that they are setting our table.
Five minutes later they lead my wife and I to the single worst table in the establishment - one that we had sat and watched stay open for the last 25 minutes.
Frustrated, I ask if we could take any one of the FOUR other open two-tops. After expressing her frustration, she told us to stand there and she would see what she could do. She was clearly very angry and thought little of us.
She comes back after a very uncomfortable delay and finally led us to another table which was not fully set. This despite the FOUR that sat ready and waiting for patrons. Two of which would never get used - at least as of 10:30 pm.
We enjoyed our meal and our server was very kind. We even told her of our displeasure with the front desk and she was mortified. Our favorite part was when she returned to let us know that she even told the manager - who cared so much that he never came over and never said a word.
And don't even get me started about their wine list. Nothing disappoints me more than seeing a wine I have at home and bought for $45 on a wine list for $175.
My apologies if this comes across as more rambling than informative, but having a romantic and expensive night ruined by a front desk really frustrates.
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