We waited for over an hour and a half for associate Gina to stop smacking her gum and flirting with customers just to get a replacement phone that we had already ordered. She was so dumb and did not seem like she knew what she was doing. Kept walking away when we needed answers to questions and gave us two wrong customer service numbers. Super unimpressed and aggravated with the service we got. Makes us think twice about having this phone service.