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| - Much like Adele, I had a roller-coaster of an experience.
My fiancé and I were regulars (2-3 times per week) before, and couldn't get enough. I would order the chicken shawarma and my fiancé always had the butter chicken. We had one great experience after another and I even started going out of my comfort zone slowly trying new dishes.
And one day we arrive and see new people (we assumed they were new employees, but turned out later its new owners) at the service counters, and the nice man who was always there, nowhere to be seen.
We gave them 3 tries. The first time the service was slow and clumsy, and the food was just Ok comparing to before, but we figured "hey, these guys might be on their 1st day on the job, let's give them a break". The second time we came in, in addition to the extremely slow and clumsy service, the chicken shawarma looked sad, the salad was buried under a mountain of cabbage and the rice was bland. Not wanting to give up, we came in on the 3rd time, and that was just sad. We were the only customers in the store this time, and waited for 25 minutes for the 2 "fast food" dishes. The shawarma was previously cut off the roll, put on the side, and when I ordered it was pulled out of some hole and thrown on the flat top. Needless to say it was dried and all of the spices got cooked out of it. My fiancé's butter chicken had the "fresh out of the can" taste, and the rice had a grease film in it (yuk).
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