I waited about 30 minutes to go back which to me wasn't long at all since based on previous reviews I figured I would be waiting longer. The tech was super nice to me and to the elderly woman who went after me (while I waited for my disc of images to burn). The woman was a bit feisty but the tech was nice and patient with her the whole. It's been a while since I have witnessed someone be so charismatic in the medical field like she was. I hope this facility really appreciates her.