I booked my apt. before using Yelp. Originally I checked my HMO list and some medical forums, all of whom gave Dr. Gardner very favorable reviews. When i finally checked in with Yelp I was surprised and a bit anxious to see all the negativity.
My apt. was at 1pm on a Friday before a long holiday weekend and I was surprised to find no one in the waiting area when I first arrived. I only had to wait about 15 min past my appt. time before I was called in.
The one star I took away was for the hour I sat in the back waiting to meet my Dr. and the loooong hold times when I have had to call the office since then.
On its own Dr. Gardner would garner 5 stars from me. Finally I have found a Dr. that is engaged and caring. I hate going to the Dr. and I often do not like to vocalize my issues but this Dr. got it all out in a friendly and carefree way. I can see why he takes longer to make his rounds but knowing this, I am better prepared to wait the next time. I even heard another member of staff tell him that a patient had been waiting for over an hour.
I had a Dr. a few years ago that actually used an egg timer to keep him on schedule. My copay was all of $10 so my 6 minutes of face time was almost a bargain even if it was laughable.
This practice's issues seems to be more about time management and booking too many appointments than a lack of quality Dr's. I have some Dr. friend's who had to exit NV due to notoriously low reimbursement levels and high malpractice premiums. How does a small office like this one stay profitable?
Id rather wait for a caring Dr. sans the egg timer than hurry along and drop dead from neglect.