You know what they say first impressions are everything. Hostess does not know what they are doing. In my world you should be fully trained in order to be out on the floor to deal with customers. I don't mind waiting for a long period of time if I was told in advance . But if you are told less than 25 min waiting, then an hour later other parties just walking in are being seated before me then now I am angry . Finally I get seated in a booth that could fit a party of 4 they stuck a chair to fit the fifth person. I asked the hostess if I can sit in the booth that was bigger and she responded oh we already have a party there. I was like really I didn't know you can reserve tables on the fly. Then she was like ok you can sit there. All the manager can say is sorry and a bunch of excuses why all of them couldn't do their job right.Then they mess up on my food. Oh what could go wrong ! Now I am the only one waiting on my food watching every one else eat. If this staff is still there Chompies at Arrowhead will be out of business really soon, just like miracle mile deli that was there previously.