This is not a review about a service call, but about good old fashioned customer service. I asked for quotes to repair the touch pad on my microwave. I got several quotes to come take a look. From Don I got a request for the model number. He looked it up and let me know the price of the part. Because of this great service I could make an informed decision...repair or replace, without paying the service call. Next time I do need a service call on an appliance, you can be sure I'll call Affordable Appliance.