GROOMING DEPT:
I had my two dogs washed, cut and groomed here on two separate days. I paid for the whole shebang.
First, I don't understand their customary procedure for washing first and then cutting. My dogs came home with hair falling out in my car and on my couches. One would imagine a cut and then wash would be the proper order of dog grooming.
Second, I paid extra money for the use sensitive shampoo on one of my skin sensitive pooches.
Both dogs came home without any fresh, clean, just shampooed scent.
I don't believe that either one of my dogs were washed. I think they were cut, kenneled until sufficient time passed and then I was called to pick them up. Particularly my second trip, it only took and hour and a half. I don't think so. I felt deceived and lied to my face.
I am NOT returning and I will spread the word.
Mobile grooming may be the way to go.