Understaffed. My husband bussed and wiped the table before we sat down, and got the pop refills for our table. The waitress didn't write down the orders for our table and consequently our pizza was not prepared as ordered. The bathrooms were disgusting. The floors were filthy. Paper towel littered the floor. There was so little soap that you had to take the lid off and shake it and even still got barely enough. My water glass was empty and the waitress didn't notice which isn't even her fault because she was only one of three servers on a night when there was an event in downtown mesa. The only accolade I have is that I love their queen of Spades pizza.