First time here since it was in Scottsdale. Over 10 years! So I heard that they moved and was never closed so i decided to take my family out to dinner. Looked online and read all reviews and decided to make a reservation as some reviews said they were never received. When we parked we were charged $5.00 for a special event. We were given a $5.00 coupon for the restaurant. Got there promptly at our reservation time and the chaos in the front with the staff was mind boggling. Nobody knew what the other was doing. Everybody was confused and the lobby was packed! The cashier kept yelling out *I NEED SOME HELP HERE PLEASE* to deaf ears. Poor lady, felt bad for her. But after waiting 20 minutes, it was our turn. She was lovely and seated us at our requested table. The Music was fun; a One Man Band was our entertainment. He was delightful. The time it took to get our food took about 45 minutes. The waiter kept coming and apologizing to us because it was taking so long. He said they ran out of prime ribs and had to get more. He then delivered some chips and salsa on the house due to the wait for our dinners. That was really nice. I ordered my prime rib med-well and it came out almost not cooked at all. I would have liked it to have come out the way I ordered it, it was NOT how I ordered it. Very raw and pink. But I did not complain and have it sent back because I didn't want to make a fuss and after almost an hour waiting and I was hungry. Over-all, we had a good evening. Its fun family time and this was great! Kids loved it and over-all we were a happy bunch.