I took my son to this place because the name is reputable and its literally less than a half-mile from my home. That said, I would drive several miles for eyewear to avoid coming back. This is the SLOWEST and, for the most part, least welcoming eyeglass business I have ever seen. Day 1 - arrived at 4:15 for a 4:30 eye exam, met the doctor for the exam at 5:05, After the exam we spoke with the doctor and had to wait to be checked out. We looked at all the frame offerings several times only to get disgusted with the wait to pay and left at 6:10. Ridiculous. Day 2 - went back at 10:30a to pay, thinking it the slowness was an one time thing, signed in and waited for someone to serve us. The process of paying took a long while and we had to compete with phone calls and were assaulted with constant up-sales opportunities. We finally got out of the place at 11:50am. Under impressed is being polite.