Staff was very professional and friendly. The hotel was clean and quirky but nicely appointed. I was impressed with the money they were putting into the place. Our stay was ok. For the money it should have been better. No hot water....we told the front desk at checkout and we felt we were dismissed and quickly blown off. "Sorry about that" "We will report it to maintainence". We also were rudely awakenend by construction directly below our room by hammering and loud noise. We were dissmissed about that as well. Kinda spoiled the stay. The construction noise went on until checkout so we coulndt even enjoy the pool............. We should have been warned in advance and we would have stayed another night. I was very dissappointed. The Casa Bianco eats were excellent...really wonderful. The service was OUTSTANDING!!!!!!!!!!!!!! The Food was as well. I wish my review was more favorable about our experience with the hotel....SAD. I was so looking forward to a good experience on our Staycation. But COLD Shower, Noise, and being Dismissed was and is the result of my review.