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  • Recently relocated from another state and have only shopped here a few times. Tried to return two items without a receipt and was unable to do so. CSR tried to look it up with my VIC card and could not find the transaction. She said only the last 90 days are traceable, well I haven't even live in Charlotte 90 so I did not understand why she could not find the transaction. I was even unable to obtain a store credit for the two items. I then emailed corporate and was told the same thing and basically left with these items that I do not need. Disappointed that the only solution - nothing. Not good customer service, especially not even to offer store credit. Not a good first impression, won't be back.
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