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  • Would love to give negative stars! My wife and I are regulars so this was truly unexpected! We brought our friends from out of town to bring them here because their noodles are really tasty. The six of us get there to a place that's not extremely busy but busy. The hostess told us it would be a 20 minute wait. So we waited. The hostess then asks if it's ok to seat a couple before us and it would not effect our wait time. Well it did.... Because she sat some more before us. So our 20 minute wait turned to 45. When we asked the hostess about this she didn't remember seating those people. We complained to her about the situation and how we were upset and she did not care. My wife went to another restaurant Mercadito and asked if they could seat us right away and about are situation.. While she was doing that I asked for the manager. When the hostess told the manager that I wanted to talk to her she rolled her eyes as I was a bother. As I explained to her the situation and that we were regulars and how we have been treated thus far she did not once apologize. While talking to her she did even look me in the eyes half the time! She didn't try to make it better she kept telling me she wasn't aware of the situation. She thanked me for my complaint!! Maybe if she would come out of her office she would know!! So at that time my wife tells me Mercadito will seat us right away and pay for a round of drinks for our trouble! So the story concludes with we will never be back and that the service is horrible and the manager and hostess should be fired! If they worked at my business, wait they would never work at my business!
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