This local business has been around for decades and has been the only real cab company in Champaign-Urbana during that time. Uber has since come to town and devastated all the other 1-2 car cab "companies" leaving Yellow Cab with 90 percent of the cab business that doesn't want to trust their lives to some college kid driving for Uber ,charging 3x Surge pricing and w/o proper insurance...Yellow cab drivers are professionals! They have a cash or card option , unlike Uber and have a well-maintained cab fleet that is available 24/7, also unlike Uber
I understand that there have been plenty of times when the taxi has run late due to the x-factor of dealing with drunk people, and there is no excuse for rudeness over the phone...but again, when you deal with drunk people needing ride homes over and over again for years you tend to have a low tolerance for BS. I will continue to take Yellow-Checker Cab and keep my money local!