I've never had anything but a great experience here. I'm never worried that I'm going to get "that" person who doesn't know what they're doing. I must go at off-times because it's never that busy and it's the best place to get your nails done in Ahwatukee, hands down. Only thing I don't like is that you have to bring cash for a tip.. They have an ATM there though that only charges $1 so no biggie.