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  • I brang my 2015 car here for an oil change(2.19.16) since the dealerships were too busy for a last minute. My car has only been to dealerships except till now. I figured I would give them a try since they seemed ok doing car washes and seem professional. First they tried to tell me my car was on synthetic oil when I knew it wasn't. Finally a 2nd guy came in and "yea it's conventional". Watching them finish it took 3 of them to reset the oil life reading in my car. The next day(2.20.16)the car starts making a noise while accelerating. I bring it home and see the hose that goes from the engine to the air filter box is broke off. At this point I decide to take it to a dealership because I am not going to go back to those people. Today(2.22.16)the dealership tells me someone most likely pulled on that hose and broke it. They have never seen that particular part broken before. Also the undercarriage plate you have to remove to get to the oil filter and drain plug is missing. Thats a $500 dollar part. I now have a rental as im waiting for the hose to come in to be replaced. I called them and went down to see if they had that undercarriage plate and of course no they don't have it and we just take them off and put them right back on. I also mentioned the hose that was broke and that also was met with no we dont do anything with belts or hoses. I cant say for 100% certainty these people messed my car up but ive put 20,000+ miles on it with not a single issue while going to the dealer. I go to these guys and immediately the next day a $500 dollar part is missing and something is broke that requires warranty work. Overall I liked going to get my car washed but I will not return to this place for any reason at this point.
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