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  • Awful customer service. I am going to pay whatever it takes to get out of Sprint. I waited 45 minutes only for them to tell me that they can't help me. I just signed up with Sprint a few months ago and bought the iphone6 plus then yesterday my phone shut off completely for no reason, I've never dropped it before, it just went completely off. I tried the hard reset as stated on the website but nothing so I decided to take it to this store where I actually signed up and waited forever for this girl to tell me she can't do anything and that I would have to take it to get repaired, why couldn't they tell me that when I first walked in, instead of just getting my number and asking me to wait. I hate this company, the only real customer I ever received was when I first signed up, of course that's all they want, what a waste of time and money and just awful and I mean awful customer service. I would give a this review a zero but unfortunate there isn't that option. Please if you are trying to switch to Sprint, please do not I mean do not or you will regret it. I know I did.
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