I have had ACRI as property manager where I live for about the past 3 years. Our first rep "Jim" was a pompous A**. It was such a huge difference when Diane Bargiband came on board to our property. She is ALWAYS polite, professional, and prompt in getting back to you. Our homeowner's board has been a challenge with horrible people on it. This past January we got two new board members and I'm hoping pairing them up with Diane's expertise and professional attitude that our community can go forward. Between our last ACRI rep and the board members that Diane inherited she had her hands full. She has been diligent and between herself and the two new guys (TJ and Eric) on our board, she should soar!!