My Father just purchased a car there and I tagged along for support. My half sister owns 3 cars from this dealership. My dad did not reveal that my sister was a customer because he wanted to see how they would treat him without having back-up. We just stopped in at 6pm to kind of start the ball rolling and probably come back in the morning to finish were we left off type thing. My sales person was OBI. Perfect gentlemen not like a your typical fast talking threatening sales person. You could tell if you didn't make a deal OBI would still keep the same temperament as he would if my Dad were to buy a car. Dad made OBI work for this sale because he asked any and question there was to ask and also wanted to know every different option on each of the 3 models he was interested in. New, Used, Lease if they had it Dad wanted to know about it. Never once did OBI loose his patience. Thye I am sure I am spelling his name wrong was the main guy and he is very knowledgable and approachable. He had an answer for everything and the answers were correct and he was also patient. The dealership itself has a laid back type of atmosphere. OBI also knew everything about each model and my Dad went back and forth between new and used, 4 door sedans to sport cars, he couldn't make up his mind! Oh and by the way there was no switch and bait! At this point in the night I was getting board with my Dads indecisions so I told my sister to call Thye and get things moving she did and he did change his tune a little bit when he she called, because she is a valued customer, but even so without her my Dad was still impressed. This dealership has a positive atmosphere and that's a good thing to offer customers because buying a car probably is one of the most stressful things to do. Dad left at 11pm with a Honda Accord. The finance manager was a hoot and I won't say the process as a whole was not painless but it was only due to annoying paper work. The staff at Findlay Honda won't let you down! OBI took the time to explain the features in my Dads car. My Dad has been back to get his green slip and OBI offered to have the car washed, that was nice of him. Not only can you purchase the car you WANT you will develop a relationship were you WILL go back and you WILL trade in your car only at Findlay. Honda is a top notch product and Findlay deserves to sell them. Thank you for your professionalism!! You earned another return customer!!!