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  • I rarely leave 1 star especially for a restaurant...ESPECIALLY FOR A NEW LOCAL NEIGHBORHOOD RESTAURANT!! However this is exceptional. We entered Served after seeing Kitchen Table had a 45 minute wait. No problem. It's Sunday brunch. Everything's busy. We walk in and it is very small and quaint. There is a family of 5 waiting at the host stand ( not talking to anyone) and we are behind them. After waiting several minutes with no acknowledgement I walked around the family and walked up to the hostess. She looked at me briefly then turned and began talking to the family. So I went back to the back of the family. After several more minutes the blonde hostess/server ( which by the way is always a great idea) walked by us and said "it'll be a few minutes". That is our first sort of interaction. Okay still no problem. It's busy I understand. Now she walks by again and says "a few more minutes is it just two". I said yes she walked away. At this time the family is sat and we are alone up front. Then a few minutes later a couple walks in behind us. I watch as minutes go by and no one acknowledges them either. Finally I hear the man say let's go somewhere else. And they leave ( not a great way to lose business in a competitive industry with a heavy hitter in the same parking lot. It would seem to me that you probably can't afford to lose customers.). Anyways we finally get seated. The waitress (same as blonde hostess) says " just water?" I reply " yes , and" she walked away before I could speak. We were ready to order. Waiting a while we looked at the menu and had decided. ( we grabbed our own menus, were not offered). So i was ready to catch her on the water flyby/drop off. Well no chance. She dropped and ran. ( this place has maybe 12 tables with 4 servers and a busser guy). Well we waited and waited. I made eye contact with many people and the chef/ I believe owner. Nothing. After about 12 minutes waiting we left. Hungry.... disappointed. Won't be back. Thanks. Great work. Still looking forward to Kitchen Table.
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