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| - I'm not a picky reviewer, so I don't give an establishment a 3 Star rating on a whim. We read many glowing reviews of Cafe Monarch so we decided to give it a try. Our first (more about that later) waiter was pleasant and took our order and my wife ordered the wine pairing. I don't drink so I just ordered soda. She said specifically that she was not a fan of white wines and in particular did not like Pinot Noir or Sauvignon Blanc. The waiter said he would avoid those. She enjoyed the first wine and the first food course was very good. So far so good.
While we were eating our second course, another waiter showed up at our table and brought the next wine. He did not introduce himself and he seemed ill at ease. He poured the wine which was a Pinot Noir, exactly what my wife said she did not like or want. We didn't make a big issue and kept eating. We weren't sure what was going on but it became apparent that for some reason, our waiters had been switched. Our original waiter was waiting on other tables and we now had a new waiter, but as I mentioned there was no transition, introduction, or whatever. It was awkward, especially for a restaurant of this caliber.
Later, while we were eating another course, the waiter brought another wine. Guess what? This one was a Sauvignon Blanc. The second of the wines my wife specifically said she did not want. Later, our original waiter stopped by as we were waiting for the check and my wife mentioned the problem about the wines. Either there was no communication between the waiters or they just didn't care. The waiter's comment was something along the lines of "Well, yes, you said you didn't want the Pinot Noir or the Sauvignon Blanc, but these are such exquisite wines you just have to like them! To me that translated to, "Hey, these are the wines we have for the wine pairing and that's what you are going to get, and if you don't like these wonderful wines that we have decided to serve you, then there must be something wrong with you. When the total bill for two people is almost $400 for a meal and one wine pairing (again, I don't drink), I find that totally unacceptable. As a side note, our first waiter asked me if he should keep the soda coming and I said yes but that didn't happen so I finally had to flag a waiter down after 20 minutes or so to get another soda when mine was empty and I even put the empty glass at the edge of the table as a hint. We won't be back.
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