I brought my Xbox One in to have them look at a simple mistake it was having, and I was told I would take two days. I had to call them multiple times to see if they were ready with my Xbox, to no avail. About two WEEKS later, I got a call saying that my Xbox was fixed. After picking it up, not only was my Xbox not fixed, but also had another problem. Now, it's not loading discs at all. Paid $40 for more problems and no solution for the reason I brought it in in the first place.