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  • The food was amazing, the customer service; I should say lack there of was HORRIBLE! I had my family in town for my bday and wanted to have a nice birthday dinner. We read about the hibachi and family style menu and wanted to do family style since there were 7 of us (all adults). We were greeted very quickly, we opted for a table since they didn't have any hibachi open at the time for 7 people, it wasn't too crowded but there were a few people. We were seated in the sitting area and our waitress AUDREY came to get drink orders. Tried to sneak in a question but ignored me and left. Came back with drinks and asked if we were ready to order, when I said I had a question about family style since that is what we were interested in, she didn't even let me finish as she rudely spoke over me and said we don't do that, then I showed her on the menu where is said family style online and she said that they didn't do that we all had to order indivisdually and then share (that's completely fine portions are huge, I just wished she would have explained it or atleast let us ask questions without being bothered). She then brought out the soups, rather than giving each person one she just told the person at the end. "Pass them down" again with a huge attitude. Same thing with the salad. After she started bringing out the entreees we saw it was a lot and wanted to cancel one of the sides (vegetable fried rice) she said we couldn't do that since the order was already placed again with the attitude. We ate and tried to make the most of our time after all my family came in from California and Arizona for my bday and we were less than thrilled with our service. Like I said the food was phonomenal but AUDREY's service was horrific! Really going to debate on ever returning, especially to this location.
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