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  • Love this company. We rented from them two years ago when they were called Great Lakes Touring Company and back then had bikes delivered to the railroad station. Now days they have some bikes set up at the major stations such as Rockside and Peninsula. Half day cost (4hrs) is around 24$. Really great customer service and all around nice people running this company. We went biking this Saturday and rented two bikes on the spot. They were able to accommodate last minute requests for a basket on a bike and they were able to get us some from the train. One of the bikes broke 2 hours into our ride... the gear broke... with fair warning prior to renting that the bikes on the train are older than the ones they have at the station (but the bikes at the station don't come with baskets), and haven't been thoroughly checked out to see if they are reliable or not. Anyways, we called and the lady who rented the bikes apologized profusely, picked up us from where we were stranded and didn't even charge us for the whole bike trip. Talk about great customer service! Will definitely rent from them again. Highly recommend this company for all your biking needs.
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