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  • So here's my gripes with the home delivery: The AZ Republic website promises home delivery M-F by 5:30 am, Sat by 6:00 am, and Sunday by 6:30 am. I have yet to receive this timely service; most days it is 7:30 am before the paper is thrown on my driveway. When I call Cust Service to complain, they always say that there are things that are out of the delivery person's control such as printing delays, weather, etc etc.....but EVERY DAY?! I suspect my delivery person is sleeping in every morning and getting to the deliveries when he feels like it. Most days the paper is thrown either under the car, or else barely even on my driveway, sometimes in the street gutter where rain/sprinkler runoff turns the paper into a wet mess. Again when I complain, it improves for a few days and then back to the same situation. I'm tired of fishing it out from under the car with a broom handle, or laying the paper out to dry before I can read it. I apparently can't get this delivery person's performance to improve, or even transfer my delivery to a different delivery person, so I have to put up with the same crappy service. They have just lost a 23-year customer!
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