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  • I started my trip to Shadyside around 9 a.m. my intention was to go shopping at Journeys of life and purchase a token of appreciation for someone. I arrived early but was allowed to enter the establishment shortly before opening time. Lori and her assistant are very charming and accommodating. Lori had asked if there was something she could help me find and I explained to her I wanted a token of appreciation for someone who claims to "just doing my job" but she does so much more than that and I wanted to acknowledge that. I was given so much to consider in the realm of gifts. I was happily indulged and encourage to handle any and every encased piece of crystal or stone that I wanted to examine even though she knew my budget range was not inclusive of those items. At no time did I feel I was being monitored or watch closely, which in my opinion is the fine balance between trust and concern for merchants. I finally made several purchases and I thanked them very much for impressive care and customer service, in fact Lori offered free gift wrapping! We are both of the astrological sign cancer and that's how we get down, our love translates into the action word of kindness. Thank you so much for turning my trip into an adventure that will forever be a part of my journey.
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