Like me, you might be one of those people who thinks that all UPS stores are basically the same. And like me, you'd probably de delighted to learn this isn't always true, at least not for this location. Right when I walked in, the assistant manager acknowledged me with a hello and let me know he'd be right with me, a simple gesture that many businesses overlook and one which has a huge impact on customers. The gentlemen behind the counter were thorough and helpful, and even though I gave them a hard time, they remained professional and courteous, and even went out of their way to make things right for me. Definitely the best UPS experience I've had in a long time. Thanks for the package, fellas!