Alright, I've eaten here enough to say the spice is based on her mood. But it's not the way you think. Happy day? Real Spicy. Angry day? No spice. I always get goat or oxtail. There are two places on Bloor to get nice and tender oxtail here and the other place.
She is there the whole day, every day so if you find her talking on the phone or be slightly angry, just ask yourself- what would you do if you cooked all day, everyday (the full seven days a week)?
As for the patties, go there after 1pm or just before 9pm.
Beef patties yum, veg- never had it.
The only reason why I'm not giving her five stars is that I do not like her plantains.