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  • I understand that this is a casual restaurant bordering on fast food, but I got the worst service ever! Went here after a Panther's home game to have some drinks, wings, and catch a few of the other games on the TVs. Requested the patio and were walked halfway through the restaurant before the hostess just pointed, "it's back there". Well yeah, we were just there except there was a huge sign that directed us to the hostess stand to be seated. We sat ourselves and sat, and sat, and sat. We watched as three servers moved through the section, looked at our table and walked away. Shift change and they didn't want another table? After about ten minutes, the manager stopped by to see if we had been helped. We ordered through him because we didn't know when we would actually see another server. About ten minutes after that, Orlando stopped by to verify our order. You mean you haven't even put our order in? Rather than get drinks, cause who knew when we would get them, I ordered a Coke.. Which I never got. Food arrived (cold) and I asked for extra sauce. My girlfriend realized she also wanted extra spice just a minute after he left the table, so she pulled one of the other servers aside to ask for more water and a side of the salt and vinegar spice. The sauce came at about the time that I was finishing my last wing. Orlando asked if we wanted boxes, I said yes, my girlfriend AGAIN requested a side of the salt and vinegar spice. Waters were never refilled. Ever try eating hot wings with no water? I was chewing on my ice. The manager stopped by as I was finishing my glass of ice to see if we wanted more water. Actually, we wanted water refills, a Coke.. on second though nix the Coke, a side of salt and vinegar spice, a box, and a check. Orlando made his third appearance at our table with the check. The patio was half empty. There were five tables between three servers.. Although one of the servers had her family in her station, so she spent her time chatting with her one and only table. Seriously? Give me hot food and keep my drink full, that's all I ask at a sports bar.. apparently, too much to ask at BWW. Visited October 2011
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